Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
1. Order process
- All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
- The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Snugbug Furniture.
- This website is only for delivery of products to customers in mainland UK addresses. We can deliver to the Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, or the Republic of Ireland. Contact Snugbug Furniture for delivery details if in doubt prior to placing an order.
- We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Snugbug Furniture shall be under no liability for any delay or failure to deliver the products within estimated timescales.
- Delivery cost is based upon one driver who will deliver your item to ground floor, extra charges may apply for a two driver team and for additional flights of stairs.
- We take payment via Paypal; bank transfer and cash. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
- The price you pay is the price displayed on this website at the time we receive your order apart from the following exception: a) While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
- Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.
- All prices are shown in £s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise.
4. Returns, Cancellations and Substitutions
- We offer a 14-day money back guarantee. Any products excluded from this Guarantee are clearly marked. Should the buyer wish to return their goods then we request that the buyer cover the P&P cost of returning the item and we will either replace the item or refund.
- All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.